Privacy Policy
Auto Vision Restore (“we,” “us,” or “our”) operates the website [autovisionrestore.com]. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, request a quote, book a service, or communicate with us. By using our website or services, you agree to the practices described here.
Information We Collect
Information you provide directly. When you contact us, request an estimate, or book a service, we collect the information you give us, which may include your name, phone number, email address, the service location or address, and details about your vehicle. If you approve an estimate or make a payment, related transaction and billing information is handled by our payment processor (see “How We Share Information”).
Information collected automatically. When you visit our website, our web server or hosting provider, and our analytics provider, may automatically collect limited technical information such as your IP address, browser type, device type, pages viewed, and approximate location derived from your IP address. We do not use advertising cookies, tracking pixels, or remarketing technologies.
We do not knowingly collect sensitive personal information (such as Social Security numbers, driver’s license numbers, or health information), and we do not knowingly collect personal information from children under 13.
How We Use Your Information
We use the information we collect to:
- Provide, schedule, and perform our services;
- Prepare estimates, fulfill and manage your bookings, and process payments;
- Respond to your inquiries and provide customer support;
- Send you service and appointment-related communications (confirmations, reminders, quotes, receipts, and replies);
- Honor our warranty and maintain service records;
- Operate, evaluate, and improve our website and services, and understand usage trends;
- Request feedback and, with your permission, display testimonials;
- Protect our website and business and prevent fraud or misuse; and
- Comply with our legal, tax, and accounting obligations.
SMS/Text Messaging
If you provide your phone number through our website, a form, or by texting us, you may receive service- and appointment-related text messages from Auto Vision Restore, such as booking confirmations, reminders, quotes, and replies to your questions. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for help.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties, except with the aggregators and service providers that help us operate our text messaging program. All of the information-sharing categories described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text messaging services.
How We Share Information
We do not sell or share your personal information with third parties for their own marketing purposes. We disclose personal information only to service providers who process it on our behalf to operate our business, under confidentiality obligations, and only as needed to provide their services to us. These include:
- Payment processing — to prepare estimates and process payments;
- Scheduling, customer management, and messaging — to book appointments, manage records, and send service communications;
- Website hosting — to operate and secure our website; and
- Analytics — to understand website usage, if enabled.
We may also disclose information when required by law, to comply with legal process, to enforce our agreements, or to protect the rights, safety, or property of Auto Vision Restore, our customers, or others.
Data Retention
We retain your personal information for as long as necessary to provide our services, honor our warranty, maintain business records, and comply with our legal, tax, and accounting obligations, after which we delete or de-identify it. Website analytics data, where collected, is retained for a shorter period consistent with our analytics provider’s settings.
Your Privacy Rights
Depending on your state of residence, you may have rights to request access to, correction of, or deletion of your personal information, to obtain a copy of it, or to opt out of certain processing. Because we do not sell or share personal information for cross-context behavioral advertising, we do not offer a “Do Not Sell or Share My Personal Information” option, as none applies. To exercise any available right, contact us at: contact@mail.autovisionrestore.com
Bot Detection and Security
We use Cloudflare Turnstile on our website to protect against automated spam, bot activity, and malicious abuse. The collection and processing of this data are subject to the Cloudflare Turnstile Privacy Policy.
Do Not Track
Some browsers offer a “Do Not Track” (DNT) signal. Because there is no consistent industry standard for responding to DNT signals, and because we do not track your activity across third-party websites or over time, our website does not respond differently to DNT signals. We do not permit third parties to collect personally identifiable information about your online activities across different websites when you use our site.
Data Security
We maintain reasonable technical and organizational measures designed to protect your personal information, including HTTPS encryption on our website and the use of established, security-focused service providers. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us and we will delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will revise the “Effective date” above and post the updated policy on this page.
Contact Us
If you have questions about this Privacy Policy or your personal information, contact us at: